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Frequently Asked Questions

Credit Card Orders:

1. WILL I GET A RECEIPT WITH MY ONLINE ORDER?


Yes, you will receive a email notification of payment once you make payment.

2. WILL MY CREDIT CARD BE CHARGED IMMEDIATELY?

Yes, your credit card will be charged immediately.

3. WHY DIDN'T I RECEIVE AN EMAIL CONFIRMATION?

An incorrect e-mail address may have been entered.

4. HOW TO I CHANGE OR CANCEL MY ORDER?

You must email us at info@islamicfashioncenter.com to cancel or make changes to your order within 24 hours of ordering your items.

5. WHAT KIND OF PAYMENT DO YOU ACCEPT?

American Express, Visa, Mastercard, and money orders. Money orders must be confirmed with us first and received within 5 days of placing your order.

Sizing Information:

1. IS THERE A SIZING CHART I CAN VIEW TO DETERMINE WHAT SIZE I NEED?

We buy from different manufactures so the sizing will be different dependant on the manufuacture. That is why we provide you with the bust, sleeve and lenght of each jilbab and abaya, so that you can know exactly if the dress will fit you properly.

2. HOW DO I DETERMINE MY SIZE?

You can determine your size by clicking here and following the measurement guide.

3. DO YOU CUSTOM MAKE ABAYAS?

No we do not custom make any dresses.

Shipping Information:

1. WHERE DO YOU SHIP?

We ship ONLY TO USA, no international shipping.

2. HOW MUCH IS SHIPPING? AND HOW DO YOU SHIP?

Please click here to view our shipping information.

3. WHEN WILL MY ORDER ARRIVE?

Please click here to view our shipping information.

4. HOW DO I TRACK MY ORDER?

Once your order is shipped you will receive an online confirmation number along with a link you can click to track your order.

REFUNDS AND EXCHANGES:

6. HOW DO I MAKE AN EXCHANGE?

Click here to view our exchange policy.

 

 

 

 

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